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Event Update From: 10/31/2017 03:31 PM
Title:
Centrex Lines Unable to Make Long Distance Calls - 4 campus lines still impacted
Summary of Work:
			The vendor's initiative to update service records to address the long distance calling inability of certain Centrex lines has addressed all but 4 of the reported issues.  Tech Services is committed to returning all impacted services to normal and continues to work with the vendor to address.
			
Event Start:
08/17/2017 11:42 AM
Event End:


Original Event From: 08/17/2017 11:42 AM
Title:
Centrex Lines Unable to Call Long Distance
Summary of Work:
		
		
Impacted Audience:
Centrex Users
Impact of Work:
		Technology Services has received several reports of Centrex lines - programmed with long distance capabilities - being unable to actually make long distance calls.  The vendor has been engaged.

The issue appears to impact some, but not all Centrex lines.  Users of Centrex lines experiencing this issue are encouraged to contact Technology Services at consult@illinois.edu and provide the telephone number of the impacted Centrex line.
		
Event Start:
08/17/2017 11:42 AM
Event End:
Affected Systems/Services:
Centrex
Affected Campus:
Urbana-Champaign